Privacy policy

DRONGO SAS, 25 rue de Ponthieu, 75008 Paris, France, is the controller of the personal data collected on oranid.io. For any question about your data, write to [email protected].

Reading the website collects nothing about you. The only personal data it receives is what you send with the demo request form or write to the chat assistant. With the form:

• your name, work email and company
• your SAP system, if you choose one
• what you write about the process you would like to see

We use it to answer you, to prepare the demo and to follow up on it. The legal basis is the steps you ask us to take before a possible contract (GDPR, article 6(1)(b)), and our legitimate interest in following up a request you made (article 6(1)(f)).

The chat assistant (“Ask a question”) answers questions about Oranid with AI. What you write is sent to the AI provider to write the answer, and is not stored by us: the conversation stays in your browser tab and is gone when you close it. Please don't write personal or confidential details in it. The legal basis is our legitimate interest in answering the questions you ask us (article 6(1)(f)).

To stop automated abuse of the form and the chat, the address your request comes from is held in the server's memory for one hour, then forgotten. It is not stored or used for anything else.

If you switch between the light and dark theme, your choice is kept in your own browser (local storage). It never leaves your device.

Your request is read by the DRONGO team only. We do not sell it or share it for marketing.

Three service providers handle it for us, under contract:

• Microsoft Azure, which hosts the website, in the European Union (Sweden).
• Anthropic, whose AI (Claude) writes the chat assistant's answers. It receives the conversation, keeps it only for the limited time its commercial terms allow and does not use it to train its models. It is a US company: the transfer is covered by the European Commission's standard contractual clauses.
• Twilio SendGrid, which delivers the form to our mailbox. It is a US company: the transfer is covered by the EU-US Data Privacy Framework and the European Commission's standard contractual clauses.

We keep a demo request for three years after our last exchange with you, then delete it, unless you become a customer, in which case your agreement with us applies.

The website sets no cookies and uses no analytics, advertising or tracking tools. Its fonts, pictures and overview video are served from oranid.io itself.

The demo videos are hosted on YouTube. Nothing is loaded from YouTube until you press play on one; it then plays from youtube-nocookie.com, and Google's privacy policy applies to it.

You may ask to see the data we hold about you, to correct it, to delete it, to receive it in a common format, to limit its use or to object to it. Write to [email protected]; we answer within one month.

If you think your data is not handled as it should be, you may complain to the CNIL, the French data protection authority: cnil.fr.